Select Committee critical of CQC.

My personal take on this is that yet again the professionals involved with the in-depth knowledge were ignored by the politicians who established and imposed the CQC on the dental profession. Now the same politicians turn around and try to blame the CQC for doing what they had been instructed. I am in no way trying excuse the CQC, whose representatives I first encountered at the BDA conference in Liverpool in 2010. It was apparent from the outset that they had little or no knowledge of dentistry or the way that dental practices worked. Instead of trying to learn and (heaven forbid) win over the hearts and minds of the dental profession they bludgeoned and blundered their way to the April 1st deadline using the threat of suspension as their only incentive. The politicians (a minority) who even bothered to take note of the protests of dental practice owners basically responded with “its enshrined in law, nothing can be changed, it’s all for the greater good”.

As with the 2006 contract, the continuing farce that are the HTM 01-05 cross infection guidelines, Information Governance and last but least the GDC UK dentistry (and above all patient care) is left worse off after interference. Perhaps civil disobedience, as advocated by Ghandi,  would have been the correct way to deal with politicians. Unfortunately with a profession that behaves like the proverbial herd of cats and seems sometimes to be frightened by its own shadow, success that way would have been very unlikely too.

CQC failings laid bare by report says BDA

A damning review of the work of the Care Quality Commission (CQC) underlines the way the organisation has failed dentists across England, the British Dental Association (BDA) has said.

The report, published today by the House of Commons Health Select Committee, criticises the distortion of CQC’s priorities by a statutory deadline to register dentists and brands as “astonishing” that it could ever have been considered sensible for small dental practices to be subjected to the same processes as large hospitals. Mirroring concerns expressed by the BDA in its evidence to the review, the report argues CQC must accept responsibility for its poor handling of registration. It also says that the balance between compliance and registration activity will remain an issue for CQC and challenges the agency to demonstrate it is prioritising the former in order to maintain the confidence in it.

Dr John Milne, Chair of the BDA’s General Dental Practice Committee, said:

“This report is a damning indictment of the debacle that has been the registration of dentists by the Care Quality Commission. It reflects the BDA’s own criticisms, pointing to flaws in the timing and methodology of dental registration, and begs serious questions about a farcical process that dentists have been forced to endure.

“The BDA has campaigned throughout this process for the myriad flaws inherent in the system to be addressed and for Government to apologise to dentists for the stress and difficulties that have been suffered. It’s time for that long-overdue apology to be made.

“The magnitude of the problems the report highlights and the effect they have had on dentists should not be underestimated. Dentists have told us that the experience of CQC registration has led many of them to seriously consider their futures in dentistry. That is a sad reflection on an ill-conceived and woefully-flawed process.”

The House of Commons Health Select Committee Report is available here.


Notes to editors

Details of the BDA’s evidence to the review are available at:

The BDA has consistently campaigned for CQC registration to be re-thought and led a campaign calling for changes. Details are available at:

The British Dental Association (BDA) is the professional association for dentists in the UK. It represents 23,000 dentists working in general practice, in community and hospital settings, in academia and research, and in the armed forces. It also includes dental students.

For further information, please contact the BDA’s media team on 0207 563 4145/46 or visit You can also follow news from the BDA on Twitter:!/TheBDA.


Think Pink! really?

Dentist surgeries should think pink if they want to relax patients, according to Lima Europe

According to interior designers, Lima Europe, businesses should think about how their customers want to feel when refurbishing their premises. A mid to light pink, which can help to relax the muscles, would be an ideal colour for a dentists

Feelings experienced when entering a new environment can be in part attributed to colour, therefore, according to commercial interior designers, Lima Europe, businesses should think about how their customers want to feel when refurbishing their premises. For example, patients visiting the dentist are often nervous so a mid to light pink, which can help to relax the muscles, would be an ideal colour to choose.

Colour is light that travels in waves from the sun and the energy from light is absorbed through the eyes; it stimulates the pituitary and pineal glands, which in turn control some of the body’s systems, including hormonal changes. Research suggests that pink is a calming colour and so is regularly used in rooms where a tranquilising effect is desired, for example, in hospitals, rehabilitation centres and even prisons.

Dentist practices, however, should avoid cerise and hot pinks as these could add to an increased heart rate acceleration, respiration and brain wave activity. Bright colours such as these tones of pink and the pure red are extremely stimulating and powerful; red grabs our attention and appears nearer than it actually is due to it being the longest wavelength.

When working closely with their clients, London interior designers, Zoltán Madosfalvi and Alíz Ördög from Lima Europe, carefully discuss colour palettes and the feeling required for the particular space. Zoltán explains: “Some of Lima’s business clients, such as dentist, doctors’ and cosmetic surgeries, come to me wanting their reception area to reflect their brand identity whilst also creating a feeling of cleanliness. However, it is extremely important to produce the correct atmosphere for the customer or client, which includes considering the psychology of colour; a consumer is not likely to return on the basis of liking a brand’s colour palette but may do so if they felt relaxed and safe in the environment. When a soothing affect is needed, a pink in a muted tone can be very successful as can a restful green.”


I can imagine a lot of dentists who still adopt the patrician “doctor knows best” approach having Basil’s take on this, but I feel that we need to listen to all opinions on how our work places can be optimised.

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