“No point hiring image consultants if your own receptionist is letting you down” says David Hepworth.

I admire David Hepworth as a writer and commentator, I still miss The Word which he and Mark Ellen ran for nearly a decade. I never thought that I would share one of his blog postings on this site but he nails it, as does Lucy Kellaway in her FT piece (sadly behind a paywall).Continue reading ““No point hiring image consultants if your own receptionist is letting you down” says David Hepworth.”

The Monday Morning Quote #310

“The secret of success is concentrating interest in life, interest in sports and good times, interest in your studies, interest in your fellow students, interest in the small things of nature, insects, birds, flowers, leaves, etc. In other words to be fully awake to everything about you & the more you learn the more youContinue reading “The Monday Morning Quote #310”

Leading by Instinct – Kathy Kolbe spells it out.

This posting is from Kathy Kolbe’s blog dated October 6th 2014 – for some reason I missed out on it first time round. One of the things that I explain to people about Kolbe is that there is no right or wrong. I was recently dismayed to read a posting from another dental coach, whoContinue reading “Leading by Instinct – Kathy Kolbe spells it out.”

The Monday Morning Quote #309

“…there is an art to flying”, said Ford, “or rather a knack. The knack lies in learning how to throw yourself at the ground and miss.” ― Douglas Adams, Life, the Universe and Everything “The moment you doubt whether you can fly, you cease for ever to be able to do it.” ― J.M. Barrie,Continue reading “The Monday Morning Quote #309”

Indemnity Fees – Where Is The Ceiling?

I have a client who has been qualified as a dentist for 30 years. He is skilled, dedicated, talented and knowledgeable. I would happily be his patient if the need arose. He accepts referrals from other practitioners for endodontics, implants and tricky restorative cases. He has recently completed an M.Sc. in Endodontics and is currentlyContinue reading “Indemnity Fees – Where Is The Ceiling?”

The Weekend Read – Selling the Invisible by Harry Beckwith

A classic. Written as series of bite sized chapters emphasising good (and bad) habits, Beckwith lays down the easy to follow rules for success in marketing and branding. The format means that it’s easy to dip into for regular inspiration and at the same provokes one to think, “how would that work for me?” AsContinue reading “The Weekend Read – Selling the Invisible by Harry Beckwith”

DLD15 – The Four Horsemen: Amazon/Apple/Facebook & Google–Who Wins/Loses (Scott Galloway)

If you have even a passing interest in future trends in media, retail and more, watch this video – and then watch it again. Scott Galloway is a star if only for the fact that he admits to getting things wrong.