The Monday Morning Quote #526

“Simplicity is the ultimate sophistication.”

Leonardo Da Vinci

If you get the opportunity to visit any of the museums that are exhibiting some of the Da Vinci drawings during the next few months take it. 500 years after his death his work is still awe inspiring. I have managed Cardiff and Manchester – so far. Read more HERE.

 

 

The Monday Morning Quote #525

We’ve all seen talented young players who get to a certain level but there comes a time when talent will only take you so far.

The great players go away and work on extra things. They work harder on their skills. They start having early nights and they think about their diet and training.

That is what takes them to the next level.

Warren Gatland

Patient? Customer? Client? What really matters.

An interesting conversation in a practice about what the people that are treated/served/cared for should be called. I have been around the block a couple of times over the past 30 odd years and have returned to, and will remain with, patients. But that’s my opinion, you use whatever is comfortable for you.

“We sometimes make assumptions based on our opinions about a customer’s Patient’s wants and needs.

It’s hard to be objective about our ideas when we are invested in the outcome.

But that shouldn’t stop us trying to stand in our customer’s Patient’s shoes for long enough to understand how he feels.

Our opinion is immaterial if it doesn’t align with the story the customer Patient believes.”

Adapted from Bernadette Jiwa.

The Monday Morning Quote #524

“Be courteous to all, but intimate with few, and let those few be well tried before you give them your confidence. True friendship is a plant of slow growth, and must undergo & withstand the shocks of adversity before it is entitled to the appellation.”

George Washington to his nephew (Pushrod Washington)

 

The Monday Morning Quote #523

“Forget about inspiration and get into the habit of writing every day.

Habit has written far more books than inspiration has.

If you want the Muse to visit you, she needs to know where you are; so stay at your desk.”

Phillip Pullman

Productive moi?

When analysing dental businesses and individual team members I try to keep in mind “5 E”s that apply to successful clinical practice, effective, ergonomic, economic, ethical, efficient. I have always believed that principals, and those who truly have “skin in the game” perform better on most, if not all, of the “5 E”s.

The workforce generally could learn a lot from some of my case studies.

RBS Chief Economist’s Weekly Brief – Shifting sands

Harder, better, faster, stronger?  Hardly.  Yet another year has passed without any productivity growth in the UK.  In fact, output per hour worked actually fell 0.2% over the year to Q4 2018.  The only reason the economy grew at all was because more people worked than ever before.  Yet each worker now produces a mere 2% more than before the 2008 recession struck (whereas our American cousins are churning out 15% more every hour worked).  Bad news is that the awful run is unlikely to let-up soon; both weak investment and slowing trade are likely to drag on productivity growth in 2019.
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