One of my clients has returned to work after the Christmas & New Year holiday to discover that his computers appear to have decided to change their passwords. I am writing this at 11.35am and his receptionist is still in a queue waiting for an initial response (that means someone to answer the phone) from Software of Excellence.
Great salesmen do not make a great company.
The Incisal Edge 
Oh dear, another problem with SOE? Thankfully ours was OK today but its another nail in the coffin from my point of view!
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