Quote of the Weekend

I have spent a few hours reading the weekend newspapers both paper and online (it’s a wet day & the Open is coming to a conclusion) and these words from Franciscan Friar, Brother William of Baskerville in Emberto Eco‘s “The Name of the Rose” seem most appropriate:

“Often learned men of our time are only dwarfs on the shoulders of dwarfs.”

 

 

Your Job Shouldn’t Kill You…

Excellent Blog Post from the Kolbe Connect Blog. Knowing and understanding your Kolbe A can help to cope with and understand what you do and what you should do. My clients who embrace Kolbe Wisdom get so much more from themselves and from their teams.

The World Health Organization (WHO) has officially recognized burnout as a medical condition…

…In addition to concerns about burnout among employees, there has been a rise in awareness about the stress of being an entrepreneur. Inc. magazine released an article, “The Psychological Price of Entrepreneurship”, which states, “it’s time to be honest about how brutal [building a company] is—and the price some founders secretly pay.”…

Most of the advice about dealing with workplace stress, like “take a vacation,” “play harder,” or “bring a pet to work” only offers temporary relief.…

…working with our clients, we’ve consistently seen that when people are required to work against their instinctive strengths they report higher levels of stress, miss more work, and ultimately are more likely to quit or be fired.…

…The long-term solution is creating alignment between a person’s conative strengths and the demands of the job.…

Take a look at my website to take your Kolbe A and find out more about building your perfect team.

What makes some people more productive?

Time management in Dentistry continues to be a massive stumbling block to success especially when “speed” and “effectiveness” are confused, one leaves you knackered at the end of the day and not earning properly, the other brings rewards that you can appreciate.

We all have the same amount of minutes in an hour, hours in a day, days in a week etc. But some people clearly get more done than others. Often there is resentment from the “doing less” camp who say that the achievers cut more corners, don’t do things properly and so on but I find this is mostly sour grapes.

My experience of being in dental practices, operating theatres and offices is that the people who get most done are the ones who plan their days, roll their sleeves up and get on with it, start their day on time, who “eat the frog” as early in the day as possible and build in flexibility for when “stuff” happens.

Pozen and Downey found that the most productive people were good at:

  • overcoming procrastination
  • getting to the final product 
  • focussing on daily accomplishments &
  • delegating clearly and effectively

On the other hand those who scored lower:

  • did not plan their days in advance
  • were easily distracted by the avoidable 
  • did not have great routines &
  • (frequently) blamed others for their lack of productivity

If you want to have a good day you have to decide what a good day is and work backwards. Sadly too many people still let the tail wag the dog.

Just say no….

It’s easy isn’t it?

To say “No”.

Really?

I would love to say that having been close to and through burnout on a few occasion as both an employed dentist, a practice owner and (even) as a coach – yeah, yeah I know, I should know better – saying “no” is still one of the hardest things to do.

You want, and think you need, the business, the popularity, the money.

You don’t want to turn someone away, to use a negative word, to let them down.

What if this is the last person who asks you?

What if this leads to a hugely successful opening or opportunity?

What will they think of you when you turn them down?

We all know that we are all trying to achieve too much, demands on the only thing that everyone has (time) are growing, last week I visited Practice Owner and mother of three sorry, Mother of three and Practice Owner, Lauren Harrhy and marvelled at her composure and balance as she seeks to carry on her good work and become a BDA rep. 

Tony Barton from Red Kite World who was one of my teachers during my Coach Training sent me a link this morning. It features Greg McKeown and his book “Essentialism – The disciplined pursuit of less”.

I own this book but haven’t read it – yet.

Why? Because I haven’t found the time.

Why? Because I keep saying yes to other things.

Take a look at Greg speaking

The Monday Morning Quote #562

“Experience is what you get when you didn’t get what you wanted.”

Randy Pausch

Watch Randy Pausch’s “last lecture.

 

Holiday Reading

A few titles that you may fancy for the departure lounge or sun bed.

  • “This is Going to Hurt : Secret Diaries of a Junior Doctor” by Adam Kay. More HERE.

Very few books make me laugh and cry on the same page. If you’re finding your job challenging this may give you some perspective – or make you find a new career.

  • “The Path : A New Way to Think About Everything” by Professor Michael Puett. More HERE

A book on ancient Chinese philosophy by a Harvard Professor may not sound like everyone’s taste but a holiday is often a good time for reflection. This is very readable and provocative.

  • Stand out of our light : Freedom and Resistance in the Attention Economy” by James William. More HERE

You will never see your mobile device n the same way again. Who controls your attention?

  • “Shoot for the moon : Achieve the Impossible with the Apollo Mindset” by Richard Wiseman. More HERE

Challenged in getting things achieved in your life? Try Wiseman’s advice and adopt the approach of the teams that put men on the moon – and brought them back – half a century ago.

  • “The Self-Worth Safari : Valuing Your Life and Work” by John Niland. More HERE

There is a crisis of confidence in many dentists, John Niland’s book makes a timely read for anyone having second thoughts and doubts about what they are doing with their professional life.

  • “Setting the Table : The Transforming Power of Hospitality in Business” by Dany Meyer. More HERE

A book that I wish I had read before I started my first and second practices but will inspire you to improve everything you do for your patients, customers or clients.

  • “Laidlaw. The Papers of Tony Veitch. Strange Loyalties” by William McIlvanney. More HERE, HERE, & HERE

To call McIlvanney’s trilogy featuring Glasgow police inspector Jack Laidlaw “gritty” does grit a disservice. Stories of human behaviour, both bad and good, but mostly bad, with thoroughly believable characters. As Ian Rankin said, “Without Laidlaw there would have been no Rebus”. Tartan Noir started here.

 

 

 

Burnout – Physicians

From The Lancet 13 July 2019.

Hui Wang, a 32-year-old Chinese ophthalmologist, experienced sudden cardiac death on June 30, after working with fever for 6 days in Beijing. Hui was the father of a 1-year-old girl, and married to a doctor, who donated Hui’s corneas to two patients after his death…

According to a viewpoint published in the Chinese Medical Journal, reports on sudden deaths among Chinese physicians sharply escalated from 2008 to 2015, and most of the deaths, resulting from heavy work load, were male surgeons and anaesthesiologists in tertiary hospitals in large cities…

Physician burnout, defined as a work-related syndrome involving emotional exhaustion, depersonalisation, and a sense of reduced personal accomplishment, is not only a serious concern in China but also has reached global epidemic levels. Evidence shows that burnout affects more than half of practising physicians in the USA and is rising…

Physician burnout, defined as a work-related syndrome involving emotional exhaustion, depersonalisation, and a sense of reduced personal accomplishment, is not only a serious concern in China but also has reached global epidemic levels…

Evidence shows that burnout affects more than half of practising physicians in the USA and is rising. The 2018 Survey of America’s Physicians Practice Patterns and Perspectives reported that 78% of physicians had burnout, an increase of 4% since 2016. Furthermore, 80% of doctors in a British Medical Association 2019 survey were at high or very high risk of burnout, with junior doctors most at risk, followed by general practitioner partners. Increasingly, physician burnout has been recognised as a public health crisis in many high-income countries because it not only affects physicians’ personal lives and work satisfaction but also creates severe pressure on the whole health-care system—particularly threatening patients’ care and safety.

The 11th Revision of ICD (ICD-11) in May, 2019, provided a more detailed definition of burnout, characterising it as a syndrome of three dimensions—feelings of energy depletion or exhaustion, increased mental distance from one’s job or feelings of cynicism or negativism about one’s job, and reduced professional efficacy…

Addressing physician burnout on an individual level will not be enough, and meaningful steps to address the crisis and its fundamental causes must be taken at systemic and institutional levels with concerted efforts from all relevant stakeholders. Tackling physician burnout requires placing the problem within different contexts of workplace culture, specialties, and gender. Physician wellbeing has long been under-recognised in LMICs, and physicians’ sudden death and suicide due to overwork—the consequences of extreme burnout—have not been uncommon in many Asian countries. With rapid development of medical sciences, it is time to use medical advances to benefit the health and wellbeing of all people, including physicians themselves…

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