The Monday Morning Quote #583

“Integrity is doing the right thing, even when no one is looking”. 

C.S.Lewis

The Monday Morning Quote #582

Success or Failure depends more upon attitude than upon capacity, successful men people act as though they have accomplished or are enjoying something.

Soon it becomes a reality.

Act, look, feel successful, conduct yourself accordingly, and you will be amazed at the positive results.

William James

“We are providing oral care, not just dentistry, for individuals…”

Stephen Hancocks’ Editorial British Dental Journal 22nd November 2019

“We are providing oral care, not just dentistry, for individuals not just a homogenous bunch plucked from the general public…”

“….One is left in little doubt that the current UDA system of remuneration in England, for example, fails utterly to address such important shifts in emphasis. While it is difficult to foresee a model other than that offered by a private route which would provide an obvious solution it cannot be outwith the wit of clever people to devise systems to allow quality over quantity whilst also enabling livings to be made….”

LINK

 

Come and work for Smile Direct!

The advertisement on indeed.co.uk looking for staff, or should that be “new team members?”, has some interesting comments from the people who have experienced the fun of being part of The Smile Direct community. Take a look and make your own mind up but it smacks to me of a sales driven, under trained, workforce with a high turnover, who have been over promised rewards which are difficult to achieve. Did I expect anything else in 2019?

What amused me most was one of the images on the site, not this typed one:

Rather the one that reminded me of an examination I was taught about but, thankfully, never had cause to use during my long and varied clinical career. I’ll let you imagine why they chose it.

The Monday Morning Quote #581

“There is no reality except in action.

Man is nothing else than his plan; he exists only to the extent that he fulfills himself; he is therefore nothing else than the ensemble of his acts, nothing else than his life.”

Jean-Paul Sartre

Do dental patients know what they want?

Do (Dental) patients know what they want?

A recent article in the British Medical Journal discussed the instruction from Health Education England that patients and public should be consulted on ‘What they need from 21st century medical graduates’.

I’m reminded of Henry Ford: ‘If I’d asked customers what they wanted, they would have told me – “A faster horse!”’.

Steve Jobs, added: ‘People don’t know what they want until you show it to them.

‘That’s why I never rely on market research.

‘Our task is to read things that are not yet on the page.’

Prevention

If we’d asked people 50 years ago they wouldn’t have mentioned prevention and treatment of dementia in a reply.

Indeed, it is likely they would not have considered prevention at all.

Would they have suggested smoke-free workplaces, public houses and restaurants?

If the same question is asked of dental patients, ‘painless’, ‘free’ and ‘always available’ might be high on the list.

Two decades ago, a desire for straight white teeth without much ‘drilling’ would probably have been included as desirable.

But not considered possible by most dental patients.

The revolution in general (dental) practice driven by a desire to deliver an alternative to disease-driven repair care with minimally invasive, patient centred, cosmetic care was not anticipated.

Similarly, putting dentistry at the heart of general medical care would scarcely be an expectation or demand from most of the population – were they even to be asked.

Yet we know that the future must embrace the concept of ‘putting the mouth back in the body’.

Dentistry’s task is to take Job’s words and not only read but also write things not yet on the page.

Who knows where that might take the next generation of dentists?

First published in Dentistry.co.uk

The Monday Morning Quote #580

“It is a good thing to follow the First Law of Holes:

if you are in one, stop digging.”

Denis Healey

 

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