“When you change the way you look at things, the things you look at change.”
Max Planck, German quantum theorist and Nobel Prize winner.
Dr Marc Cooper a dentist turned business consultant, understands all elements of the business of dentistry. Never afraid to be provocative and often way ahead of the curve, his newsletter is amongst my top ten regular must reads.
He has written in recent times about the transformational nature of technology and the growth of robotics and AI with a newsletter, “The End of Dentists as We Know Them” where he quoted from Susskind and Susskind’s HBR paper:
Our inclination is to be sympathetic to this transformative use of technology, not least because today’s professions (medicine and dentistry), as currently organized, are creaking. They are increasingly unaffordable, opaque, and inefficient, and they fail to deliver value evenly across our communities. In most advanced economies, there is concern about the spiraling costs of health care, the lack of access to justice, the inadequacy of current educational systems, and the failure of auditors to recognize and stop various financial scandals. The professions need to change. Technology may force them to.”
He has followed that up today:
….below is a copy of a Patent Application that is in process and its associated claim document. Like everything else, from computers to man-powered flight, when an idea whose time has come arrives, numbers of people in different parts of the globe work on it simultaneously.
…..over the next decade, robotics in dentistry will play a larger and larger role, until dentists become computer operators not dental clinicians.
It doesn’t matter if you believe me or not, the future doesn’t care about right and wrong. The future is impartial to “what already is.”
Patent Claims– PDF
one of his correspondents had sent him this:
Robotics for implant surgery gets FDA clearance.
My concerns about digital marketing are not about the process per se but rather about the number of people who claim to be “experts”, I think my Linkedin connect requests have become 50% “I’m a digital marketer and I have an innovative solution for dentists” and 50% “the rest”. These new contacts usually tell me that dentists aren’t switched on enough, they don’t return their calls and don’t they want to gain “limitless” (I kid you not) new patients (that’s if they can remember to call them patients). I try to explain that as a professional marketer they really ought to take some time to research their own market, I then also tell them that no I don’t see patients myself and I’m sorry I am not going to introduce them to all my clients just because they are obviously young and oh so clever.
I am reminded of the people who were in financial services at one point selling endowment policies that messed up the financial planning for many.
You see I’m an old fashioned “duct-tape marketing” fan who thinks that you should use as many free or ‘as low-cost as possible’ systems before putting your hands in your pocket. I’m choosing to be deliberately Luddite here but I suggest that you apply a coat of scepticism before parting with cash. (Never forget that Facebook is an advertising company with ambitions to rule the world by deciding what news it decides you will read.)
There is, alas, no such thing as a free lunch. The trouble with digital technology, though, is that for a long time it encouraged us to believe that this law of nature had been suspended. Take email as an example. In the old days, if you wanted to send a friend a postcard saying: “Just thinking of you”, you had to find a postcard and a pen, write the message, find a stamp and walk to a postbox. Two days later – if you were lucky – your card reached its destination. But with email you just type the message, press “send” and in an instant it is delivered to your friend’s inbox, sometimes at the other end of the world. No stamp, no expense, no hassle.
It is the same with using the cloud to store our digital photographs, browse the web, download podcasts, watch YouTube Lolcats, look up Wikipedia and check our Facebook newsfeeds. All free.
Well, up to a point. Most of us eventually tumbled to the realisation that if the service is free, we are the product. Or, rather, our personal data and the digital trails we leave on the web are the product. The data is sliced, diced and sold to advertisers in a vast, hidden – and totally unregulated – system of high-speed, computerised auctions that ensure each user can be exposed to ads that precisely match their interests, demographics and gender identity.
TGBSL explained here
There’s a completely legal reason this American dentist has an office full of human heads
Jordan Sparks found cryonics while sifting through the Portland State University library as a student in the early 1990s. He was fascinated. He stayed fascinated through dental school, and as a practicing dentist, and while building a dental management software whose success has given him the freedom these days to pursue the dream of a deep-frozen future full time. Continues
1 Periodontitis may be an early sign of type 2 diabetes More.
2 Tailored preventive oral health intervention improves dental health among elderly
A tailored preventive oral health intervention significantly improved the cleanliness of teeth and dentures among elderly home care clients. In addition, functional ability and cognitive function were strongly associated with better oral hygiene, according to a new study from the University of Eastern Finland. The study is part of a larger intervention study, NutOrMed, and the findings were published in the Age and Aging journal. More.
3 Study finds that certain type of children respond better to laughing gas
New research has determined that “focused, mindful children” respond better to nitrous oxide. More.
4 Estrogen therapy shown effective in reducing tooth and gum diseases in postmenopausal women
Estrogen therapy has already been credited with helping women manage an array of menopause-related issues, including reducing hot flashes, improving heart health and bone density, and maintaining levels of sexual satisfaction. Now a new study suggests that the same estrogen therapy used to treat osteoporosis can actually lead to healthier teeth and gums. The study outcomes are being published online in Menopause, the journal of The North American Menopause Society. More.
This is one of those “must read” books, an obligatory member of every coach’s reading list for their clients. The second edition, published in 2015, is just over 300 pages long and comes almost 15 years after the first edition which was hailed as “the business book of the decade”.
A long book but a worthwhile read and its almost philosophical approach to task and time management will provoke you to think about what, why, how and when you are doing what you do.
Michael Townsend Williams, in his excellent little book Do/Breathe, says, “No one teaches us the art of doing. We are thrown in the deep end at school, somehow avoid drowning in university or college, and end up splashing wildly through our working lives.” He goes on to suggest a form of David’s GTD to deal with what we have to do. We all have to do.
One of the great things about the Getting Things Done (GTD) approach is that it comes at things from a point of not having an overwhelming “To-Do” list that can stifle you to the point of paralysis. As the cover “blurb” says, “Only when our minds are clear and our thoughts are organised can we achieve effective results and unleash our creative potential.”
The book is divided into three sections:
After dabbling with all manner of organisational methods which were mostly repackaged common sense I came to this book with some reluctance, thinking, “Do I really want to be regimented by someone else’s imposed procedures?” I found it to be practical, adaptable – we all live very different lives – and effective. I was able to make improvements to the way I organised myself from the first chapter.
David starts by outlining the stages of his core process:
We all have “stuff” coming into our in-basket (whatever form that takes), so start with the questions, “What is it? & Is it actionable?”
If the answer is no then bin it, put it into a someday/maybe review file or a retrievable/reference file.
If the answer is “yes” ask the next question, “What’s the next action?” from here will either go to projects (anything that will take multiple steps) or it’s for immediate action.
Next question, will it take less than 2 minutes? If yes then do it. If not either delegate or defer. Delegation is of course an art in itself. If deferring then decide either when (diary needed) or if it’s an “as soon as I can” action. (“This Two-Minute rule will free up your mind tenfold” as one reviewer put it)
That really doesn’t do even that one page justice.
It truly is a thoroughly useful read for an effective life – you will take lessons away that will help you each and every day.
Obtainable from The Book Depository.
It’s nearly ten years since I completed my Kolbe Accreditation, since then I have shared the my knowledge with hundreds of individuals and helped many teams understand how instinct is so important in knowing themselves and their teams. So over the next few weeks I am revisiting some articles that I wrote back then.
What’s Your KOLBE™?
One of the biggest challenges to any clinician and small business owner is the blending of individuals together to make a team.
These are the same challenges that can afflict larger businesses and corporations too.
The KOLBE Wisdom™
The KOLBE A Index is a 36-question survey that reveals the individual mix of striving instincts; it measures individual energies in:
The results are a serious of ‘scores’. Mine for instance is 6/3/8/3, this isn’t the place to give full analysis, my PA’s is 8/8/1/4 which means we work together well.
Hence the question: What’s your KOLBE?
Some background. Kathy Kolbe is a well-known and highly honoured author and theorist who has been working in the field of human behaviour for nearly 40 years. Following on from her scientific studies of learning differences between children she devised The Kolbe Wisdom™, which has been used by such businesses as Kodak, IBM and Xerox and many others around the world. It is now available for use with smaller teams.
The Kolbe Wisdom™ is based on the concept that creative instincts are the source of the mental energy that drives people to take specific actions. This mental drive is separate and distinct from passive feelings and thoughts. Creative instincts are manifested in an innate pattern (modus operandi, or MO) that determines each person’s best efforts.
These conative or instinctive traits are what make us get things done. They should be differentiated from the cognitive (knowledge) or the affective (feelings). As Kathy Kolbe has written, “The conative is the clincher in the decision making hierarchy. Intelligence helps you determine a wise choice, emotions dictate what you’d like to buy, but until the conative kicks in, you don’t make a deal – you don’t put your money where your mouth is.”
Conation doesn’t define what you can or can’t do, rather what you will and won’t do.
A person’s MO is quantifiable and observable, yet functions at the subconscious level. MOs vary across the general population with no gender, age or racial bias.
An individual’s MO governs actions, reactions and interactions. The MO also determines a person’s use of time and his or her natural form of communication. Exercising control over this mental resource gives people the freedom to be their authentic selves.
Any interference with the use of this energy reduces a person’s effectiveness and the joy of accomplishment. Stress inevitably results from the prolonged disruption of the flow of this energy. Others can nurture this natural ability but block it by attempting to alter it.
Individual performance can be predicted with great accuracy by comparing instinctive realities, self-expectations and requirements. It will fluctuate based on the appropriateness of expectations and requirements.
When groups of people with the right mix of MOs function interactively, the combined mental energy produces synergy. Such a team can perform at a higher level than is possible for the same group functioning independently.
Team performance is accurately predicted by a set of algorithms that determine the appropriate balance and make up of MOs.
Leaders can optimise individual and group performance by:
Any team is as good as:
In dentistry the use of Kolbe does not only help build the right teams. When the concepts are understood and applied to clinical situations or ones of patient choice and treatment planning then resistance can be handled and the correct way of presentation used.
There are only two fully trained and currently accredited KOLBE Consultants in the UK.
There is only one experienced in working with Dentists and their teams.
If you would like to find out more about using these fantastic tools in your practice or if you would be interested in a presentation to your study group or society get in touch via the contact form below or call me on 0044 7778 148583.