The Monday Morning Quote #617

Nothing limits intelligence more than ignorance;

nothing fosters ignorance more than one’s own opinions;

nothing strengthens opinions more than refusing to look at reality.

Sheri S. Tepper, novelist (16 Jul 1929-2016) 


Peter Green RIP

Here is the poster from the Bath Festival of Blues held on Saturday June 28th 1969. This day long festival begat the “Bath Festival Of Blues and Progressive Rock” held at the Bath and West Showground over a weekend in 1970. The idea impressed a young farmer called Michael Eavis who held his own festival, Glastonbury, later in 1970 – I wonder what happened to him?

“Top of the Bill” as they used to say in those innocent days was a band called Fleetwood Mac who went on to have many incarnations. I still remember Peter Green’s playing on that day he was a wonderful musician whose candle burned strongly for  too brief a time, flickered for years and has now gone out. He influenced many, including this impressionable chap who writes about him.

In contrast to the “thousand notes a minute” players, Green had a soul.

Searching for Silver Linings

Searching for Silver Linings

A recent article in the Financial Times, reported a marked increase in demand for work from cosmetic surgeons in South Korea during these days of social distancing. Whilst they usually treat many foreign tourists there has been a rise in demand from local customers at their “glitzy Gangnam district clinics”.

One of the desires of people wanting cosmetic work is the benefit of the look without sharing the immediate post-operative appearance. Wearing a face mask, keeping your distance and staying isolated for a short time are now acceptable and normal behaviour.

There will be some apparently routine dental patients who have harboured dreams of a greatly improved smile and have resisted the temptation to go ahead. Those long weeks of lockdown, staring at the same old teeth may well prove the catalyst for change.

Revamping your marketing to show what can, and might, be done to help these existing patients is one idea. A better one is to take the time to renew your relationship with your patient. I encourage my clients to treat every patient as a new patient every two to three years as familiarity can breed complacency if permitted. 

Rediscover what their wants are for their mouth and teeth, update them on new advances that you have forgotten to share. The emphasis on selling to new patients forgets that most patients want to know the person at the other end of the sharp instrument. Sometimes it can take years to build that relationship. Often, by that time, you might have presumed they don’t want the “bigger treatments”. They, in their turn, may think that because it hasn’t been suggested it isn’t possible.

There can be a fine line between being seen as sharing and perceived as selling but this is a good time to look for silver linings.

This article was first published in Dentistry Online on 9th July 2020.

The Monday Morning Quote #616

“Experience is a good school. But the fees are high”

Heinrich Heine

The Incisal Edge Podcast – Ancora Imparo with Richard Hellen

Ancora Imparo is a Latin phrase which means “I am still learning”. My guest this week is an old friend of the pod, Richard Hellen, principal of York Place Dental Practice in Carlisle.

We talk about getting back to work and lots, lots more. Enjoy. 

PS I promise that the artwork/mugshot will have changed by next week.


The Monday Morning Quote #615

“It’s Your Outlook That Matters”

MMQ #614

The Monday Morning Quote #614

“Woe to him who saw no more sense in his life, no aim, no purpose, and therefore no point in carrying on.

He was soon lost.”

Viktor Frankl from Man’s Search For Meaning


The Monday Morning Quote #613

“A leader. . .is like a shepherd. He stays behind the flock, letting the most nimble go out ahead, whereupon the others follow, not realising that all along they are being directed from behind.”

Nelson Mandela


The Incisal Edge Podcast Alun talks to Natalie Bradley

A refreshing interview with Dr Natalie Bradley BDS, Dip. SCD, MFDS, RCSEd.

Natalie Bradley blogs as Tooth Germ HERE

NHS community dental van Natalie Bradley 2

The Monday Morning Quote #612

“The trouble is, you think you have time.”

The Buddha


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