The Monday Morning Quote #534

“Without promotion something terrible will happen – nothing.”

PT Barnum

The Monday Morning Quote #531

“Our job in this life is not to shape ourselves into some ideal we imagine we ought to be, but to find out who we already are and become it.” 

Steven Pressfield

The Monday Morning Quote #525

We’ve all seen talented young players who get to a certain level but there comes a time when talent will only take you so far.

The great players go away and work on extra things. They work harder on their skills. They start having early nights and they think about their diet and training.

That is what takes them to the next level.

Warren Gatland

Patient? Customer? Client? What really matters.

An interesting conversation in a practice about what the people that are treated/served/cared for should be called. I have been around the block a couple of times over the past 30 odd years and have returned to, and will remain with, patients. But that’s my opinion, you use whatever is comfortable for you.

“We sometimes make assumptions based on our opinions about a customer’s Patient’s wants and needs.

It’s hard to be objective about our ideas when we are invested in the outcome.

But that shouldn’t stop us trying to stand in our customer’s Patient’s shoes for long enough to understand how he feels.

Our opinion is immaterial if it doesn’t align with the story the customer Patient believes.”

Adapted from Bernadette Jiwa.

If you’re in Dublin on March 2nd

My maternal grandparents would be proud of me being selected for Croke Park. I’ll not be gracing the hallowed turf with my prowess with sliotar and hurley. Instead I’ll be up on level 5 in the Hogan suite on the 5th Floor with a Taster session of “The 101 Things They Didn’t Teach You At Dental School”.

Professionals come in two varieties…

“But there are two basic kinds of professional, Harkness saw in a moment of self-congratulatory illumination. There’s the professionalism that does something well enough to earn a living from it. And there’s the professionalism that creates a commitment so intense that the earning of a living happens by the way. Its dynamic isn’t wages but the determination to do something as well as it can be done.

Laidlaw was the second type of professional. Harkness realised it was a very uncomfortable thing to be because, in their work, ‘well’ involved not just results but the morality by which you arrived at them. He thought of Laidlaw’s capacity to bring constant doubt to what he was doing and still try to do it. The pressure must be severe.”

From “Laidlaw” by William McIlvanney

The Monday Morning Quote #520

“The more you fear missing out, the more you actually miss out.”

Adam Grant

From, “Pay It Forward: Why Generosity Is The Key To Success”

LINK HERE

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