Category Archives: People

Now that’s one way to ask for feedback

  I love reading reviews on Amazon, the 4 & 5 stars tell me something but the 1 star reviews sometimes make me fear for the survival of the human species, “couldn’t get the lid off, “arrived without batteries”, etc. I often wonder where the gap between expectations and reality started as they are soContinue reading “Now that’s one way to ask for feedback”

Kolbe – My Decade of Success – What’s Your Kolbe?

It’s nearly ten years since I completed my Kolbe Accreditation, since then I have shared the my knowledge with hundreds of individuals and helped many teams understand how instinct is so important in knowing themselves and their teams. So over the next few weeks I am revisiting some articles that I wrote back then. What’sContinue reading “Kolbe – My Decade of Success – What’s Your Kolbe?”

The Weekend Read – What they don’t teach you at Harvard Business School by Mark H McCormack

First published in 1984, I see that it is still one of the top sellers in the Business sections of airport book shops. Its very longevity proves that it either must have something going for it or because it has always been popular it must be good. Well you pays your money and you takesContinue reading “The Weekend Read – What they don’t teach you at Harvard Business School by Mark H McCormack”

30 years on…thanks for the lessons Dad.

My father retired from work 30 years ago and, had he lived, would have been 95 today. He left school in 1938 aged 16 and started work for WH Smith & Son leaving them in 1954 to join the publishers and stationers William Collins where he finally became sales director.   I keep a framed copy of this profile on my workroom wallContinue reading “30 years on…thanks for the lessons Dad.”

I wonder what they would have made of my Social Media profile?

In August 1978 I started my first “proper” job. By proper I mean a job that meant I had satisfied my university examiners and was fit to be registered with the GDC. The interview process was a bit of a cattle market with all the candidates for dental house officer posts at The London HospitalContinue reading “I wonder what they would have made of my Social Media profile?”

The Weekend Read – The Management of Dental Practice by Edward Samson

This book was published in 1969 and described as inheriting the character but not the anatomy from Samson’s (pictured left) 1931 book “Progressive Practice”. All I am going to say much about either book is that, although dated in some ways, much of their teaching is as relevant today as it was when they firstContinue reading “The Weekend Read – The Management of Dental Practice by Edward Samson”