The Monday Morning Quote #582

Success or Failure depends more upon attitude than upon capacity, successful men people act as though they have accomplished or are enjoying something. Soon it becomes a reality. Act, look, feel successful, conduct yourself accordingly, and you will be amazed at the positive results. William James

Come and work for Smile Direct!

The advertisement on indeed.co.uk looking for staff, or should that be “new team members?”, has some interesting comments from the people who have experienced the fun of being part of The Smile Direct community. Take a look and make your own mind up but it smacks to me of a sales driven, under trained, workforceContinue reading “Come and work for Smile Direct!”

Do dental patients know what they want?

Do (Dental) patients know what they want? A recent article in the British Medical Journal discussed the instruction from Health Education England that patients and public should be consulted on ‘What they need from 21st century medical graduates’. I’m reminded of Henry Ford: ‘If I’d asked customers what they wanted, they would have told meContinue reading “Do dental patients know what they want?”

Oh the places I will go – Part 3 – Bounceback

Part 1 – The World at my feet Part 2 – The World at my feet – in pieces 18th March 1993 My 40th birthday and a very significant date in the life of my practice. In the wake of the 1990 NHS contract and subsequent clawback of fees a group of dentists in GloucestershireContinue reading “Oh the places I will go – Part 3 – Bounceback”

Oh the places I will go – Part 2 – The world at my feet – in pieces.

1st January 1991. The world at my feet – in bits.  A lot can happen in 28 months. After the rapid success of the first practice. Hubris set in and in October 1989, flush with arrogance, I opened on a second site. This time I spent (borrowed) big time. Growth was slower, I was spreadContinue reading “Oh the places I will go – Part 2 – The world at my feet – in pieces.”

Oh the places I will go Part 1 – The world at my feet

8th September 1988. Oh the places I will go! This was it. My first patient in my own practice. An adult, a female, she arrived with her mother. Neither of them could remember her date of birth. She insisted that no dentist had ever taken a medical history before or taken X-rays or looked atContinue reading “Oh the places I will go Part 1 – The world at my feet”