Top 10 Things Your Hygienist Thinks You Should Know

From RDH Volume 29 Issue 11 – November 2009 An American journal but relevant here. This survey was constructed in a two-phase approach. First, I asked the readers in September to email me “things” they thought their doctor/employer should know. The second phase was the compilation of these suggestions into a list of 25 items and thenContinue reading “Top 10 Things Your Hygienist Thinks You Should Know”

James Hull – ups and downs.

As David Brent famously announced to his office staff – “one day you’re the pigeon, the next day you’re the statue.” James Hull 13th October 2009: news.bbc.co.uk/1/hi/wales/8303743.stm James Hull 15th October 2009: business.timesonline.co.uk/tol/business/industry_sectors/health/article6917214.ece I have never met James Hull, I respect what he has done, no matter how you define success he has achieved it.Continue reading “James Hull – ups and downs.”

Imagine – The Brave New World of NHS Orthodontics

A posting from Ortho-UK. Imagine Imagine you work  for a  PCT that feels the need to impose a central referral service without running it past the MCN the OHAG or any other orthodontic representative body. Imagine the first you hear about it is when a circular comes round advising all dentists that all referrals mustContinue reading “Imagine – The Brave New World of NHS Orthodontics”

Choose your customers, choose your future – from Seth Godin’s Blog

Choose your customers, choose your future Marketers rarely think about choosing customers… like a sailor on shore leave, we’re not so picky. Huge mistake. Your customers define what you make, how you make it, where you sell it, what you charge, who you hire and even how you fund your business. If your customer baseContinue reading “Choose your customers, choose your future – from Seth Godin’s Blog”

Missing Calls = Missing Opportunities

In times such as these where customer service is an absolute necessity I am always surprised that some practices close down during that period of the day when a lot of people could contact them or could take advantage of appointments. A joy of being self employed is that you choose when you take yourContinue reading “Missing Calls = Missing Opportunities”

Anti-Social Media – Alan Stevens’ Advice

From the weekly “must-read” newsletter produced by Alan Stevens The Media Coach. ANTI-SOCIAL MEDIA With all the attention paid to Social Media, there’s been little focus on its related discipline, anti-social media. Here are a few tips to make sure that you know how to use anti-social media for no gain and scant profit: PromoteContinue reading “Anti-Social Media – Alan Stevens’ Advice”

Seven habits of highly organised entrepreneurs

Succinct reminder of good habits from businesszone Economic recovery is now in sight but the pressure is still on to create equity and drive profit, and every minute counts in the life of an entrepreneur. Can being better organised really hold the key to being more profitable? Sue Reeve, founder of lifestyle management company ConsiderContinue reading “Seven habits of highly organised entrepreneurs”

Fast in Fast out. Beware! The Early Adopters are Fickle

From Seth Godin’s blog in June this year but just re-read. It turns out that a fast-growing trend is also likely to become a fast-fading trend. My analysis: the people who jump on a fast-moving trend are fickle early adopters. This group is most likely to race on to the next thing, and is alsoContinue reading “Fast in Fast out. Beware! The Early Adopters are Fickle”