It’s easy isn’t it? To say “No”. Really? I would love to say that having been close to and through burnout on a few occasion as both an employed dentist, a practice owner and (even) as a coach – yeah, yeah I know, I should know better – saying “no” is still one of theContinue reading “Just say no….”
Category Archives: Business
Not quite as easy as it looks is it?
Portsmouth Colosseum Dental Press release via “Curious PR” 16th March 2018: LINK “One of the pillars of Colosseum’s recipe for success in the UK will be embedding each practice as a “good neighbour” in its local community….each practice will retain its connection as an integral part of its community.” 454 days later GDPUK report, 13thContinue reading “Not quite as easy as it looks is it?”
Mis-en-place. Do your prep work.
Mis-en-place is a French culinary term which means putting in place or everything in its place. It refers to the set up required before cooking, and is often used in professional kitchens to refer to organising and arranging the ingredients that a cook will require for the menu items that are expected to be preparedContinue reading “Mis-en-place. Do your prep work.”
It ain’t what you do, it’s the way that you do it.
The recent CIPD research in partnership with Simply Health was completed in November 2018 and covered more than 3.2 million employees across the UK. The top causes of long term sickness were mental ill health & stress with 59% & 54% respectively. The top three causes of stress related illness are: Workloads /Continue reading “It ain’t what you do, it’s the way that you do it.”
Patient? Customer? Client? What really matters.
An interesting conversation in a practice about what the people that are treated/served/cared for should be called. I have been around the block a couple of times over the past 30 odd years and have returned to, and will remain with, patients. But that’s my opinion, you use whatever is comfortable for you. “We sometimesContinue reading “Patient? Customer? Client? What really matters.”
Productive moi?
When analysing dental businesses and individual team members I try to keep in mind “5 E”s that apply to successful clinical practice, effective, ergonomic, economic, ethical, efficient. I have always believed that principals, and those who truly have “skin in the game” perform better on most, if not all, of the “5 E”s. The workforceContinue reading “Productive moi?”
Put down your smart phone…
The more I watch the way people behave with mobile devices the more uncomfortable I become. I was secretly pleased a couple of years ago when my son justified his use of a Nokia (non-smart) phone, “Makes and takes calls, sends and receives texts. What else do I need?” I have regular conversations with dentistsContinue reading “Put down your smart phone…”
The Binge Listen #1 – Don’t Tell Me The Score
I came across the “Don’t Tell Me The Score” podcast a week or so ago and have listened to the eleven episodes whilst wrestling with wood over the past couple of days – one great advantage of the ear protectors that I employ whilst using the chain-saw is that they both isolate me and keepContinue reading “The Binge Listen #1 – Don’t Tell Me The Score”
What to do when…..a Corporate Opens Nearby – Part 2
What to do when a corporate opens nearby. First Published in Private Dentistry…2 of 2 6 Expand your offering. What is the corporate doing that you could be doing – and be doing better? Now is the time to take those course that you have been postponing. Invest in yourself, your skills and those ofContinue reading “What to do when…..a Corporate Opens Nearby – Part 2”
Little by little – Happy Winter Solstice.
Happy Winter Solstice! Don’t worry I’m not going off on a Pagan kick just taking sometime to enjoy the bleak midwinter. Today, December 21st, is the shortest day of the year. Where I live the daylight will last for 7 hours 49 minutes and 18 seconds. As I used to tell my son, before heContinue reading “Little by little – Happy Winter Solstice.”
The Incisal Edge 