“The truth is you have no choice but to innovate. Business cycles are so fast now, things that work for a period of time don’t work for very long, and you have to keep changing.” Founder and CEO of Tough Mudder, Will Dean in conversation with Sarah Robb O’Hagan. “You just do things that youContinue reading “The truth is you have no choice but to innovate…”
Category Archives: Business
Robotics on the way…
Dr Marc Cooper a dentist turned business consultant, understands all elements of the business of dentistry. Never afraid to be provocative and often way ahead of the curve, his newsletter is amongst my top ten regular must reads. He has written in recent times about the transformational nature of technology and the growth of robotics and AIContinue reading “Robotics on the way…”
Bad news for online advertisers – you’ve been ’ad – John Naughton
The old line was, “the trouble with advertising is that only 50% of it works and you don’t know which 50%”. My concerns about digital marketing are not about the process per se but rather about the number of people who claim to be “experts”, I think my Linkedin connect requests have become 50% “I’mContinue reading “Bad news for online advertisers – you’ve been ’ad – John Naughton”
Kolbe – My Decade of Success – What’s Your Kolbe?
It’s nearly ten years since I completed my Kolbe Accreditation, since then I have shared the my knowledge with hundreds of individuals and helped many teams understand how instinct is so important in knowing themselves and their teams. So over the next few weeks I am revisiting some articles that I wrote back then. What’sContinue reading “Kolbe – My Decade of Success – What’s Your Kolbe?”
The Weekend Read – What they don’t teach you at Harvard Business School by Mark H McCormack
First published in 1984, I see that it is still one of the top sellers in the Business sections of airport book shops. Its very longevity proves that it either must have something going for it or because it has always been popular it must be good. Well you pays your money and you takesContinue reading “The Weekend Read – What they don’t teach you at Harvard Business School by Mark H McCormack”
Oasis. BUPA. Round and round until the music stops….
(Apologies for mixed metaphors) I remember a staple of children’s parties was a game called pass the parcel. In this a present was wrapped in many layers of paper and passed from child to child who were seated in a circle. When the music stopped whoever had the parcel removed a layer of wrapping paper.Continue reading “Oasis. BUPA. Round and round until the music stops….”
Ads and Blockers
My friends are fed up of hearing me bang on about digital advertising and (to a certain extent) digital marketing generally. I believe that much of it is smoke and mirrors sold to the unwary with promises of subsequent success which, like all advertising is impossible to measure. The old gag that only half ofContinue reading “Ads and Blockers”
World class?
Use of the term world-class. Usually means one of the following: you are lazy, corrupt, or deluded. Rarely, it means something else that in almost all instances does not need saying. from reestheskin
Tales from Phoenix #1 – Orthodontics
Last week I spent two days in Phoenix Arizona at the excellent ConationNation conference organised by Kolbe Corp. The conference was as inspiring and educational as usual and, as ever with these things, one learns much during the breaks. One of the great conversations was with someone who works for a brokerage that sells orthodonticContinue reading “Tales from Phoenix #1 – Orthodontics”
How to protect yourself from unwanted customer feedback….
There is a PS to this story which I’ll put here. Expedia did make contact with me after my comments and were sympathetic and understanding about the problems that were caused by American Airlines. (Just saying, “I am so sorry to hear what you went through was a great start”). I am now attempting toContinue reading “How to protect yourself from unwanted customer feedback….”
The Incisal Edge 