Why do people get angry?

I read this week that “The UK government is poised to start measuring people’s psychological and environmental wellbeing” (all papers & the BBC website).

At the risk of doing two Meldrews out of three can I suggest that people would feel less irritated in their day-to-day lives and therefore more likely to feel happy with their lot if the didn’t have to put up with the sort of email I received earlier today.

I use the http://www.trainline.com to book train tickets when I make journeys on the railways, I consider using the train for most of my journeys and, where I possibly can, I let the train take the strain.

That’s what I do, I know where I’m going and I book it, I don’t need The Trainline when I’m not going anywhere, I don’t need to be told that they have offers, I get plenty of emails of dubious enough need already thank you. That’s why I opted to not be told about the services.

Here’s the email:

Dear Doctor Rees,
We are currently updating our database and noticed that you are not opted in to receive messages, promotional fares and the latest news from thetrainline.com.

So far so good…ish, in fact I had opted out of receiving messages rather than what they intimate.


If you wish to receive these types of messages, follow the instructions below. Otherwise we will not contact you any further in this regard.

That’s what they say today, how long before I get the next Mrs Doyle missive “are you sure that you don’t want to be in now? Go on, go on, go on, go on.”

Which bit of please don’t email me don’t you understand?

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