Or are you relying on very old excuses?
I know that the weather caused disruption at the tail end of last year but it’s now the last week in March and FlyBe are still making excuses.
So one of two things is going on:
- Their recovery from the snow caused problems is painfully slow or
- Their website people have forgotten to check this page.
Dear Sir/Madam
Thank you for your email.
We would like to assure you that your comments have been forwarded to a member of the Customer Relations Team and you will receive a response in due course. Please be advised that due to high volumes of correspondence received following the adverse weather conditions experienced in December and January, our response time will be longer than normal.
We will endeavour to answer general queries as soon as possible.
We thank you for your patience during this time.
Yours sincerely
Customer Relations Admin
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