Email to

Dear Gemma

Thank you for your email. Please note that I am no longer associated with the practice that used your company for their telephony. Please remove my email address from your database.
I do not approve of my email address being shared with 40 odd others (and I am sure they feel the same about me). It is disappointing that a firm like yours does not grasp the difference between “Cc:” and “Bcc:”. Such a lapse in fundamental data protection makes me question your abilities and attitude to customers data.
I hope that you will apologise to me and the others on this list (who I have deliberately Cc’d to inform them) for this lapse in basic data management.
Alun Rees

In response to:
Good Morning
I am e-mailing to check that all is ok with the telephones and to see if I can help with anything at all?
I wanted to let you know too that we have a couple of new products available. We now offer mobile phones, so if you use business mobiles or are thinking of doing so in future please let me know and I can put something together for you. Also we now provide Wi-Fi for either staff, or the waiting room for patients. Again, if this is something you are thinking of implementing in your surgery please ask me for further details.
I hope to speak to you soon.
Kindest Regards,

Gemma ******
Account Manager

Direct Tel: *****
Account Management Group: ******
Mobile: ******
Fax: *****
Daisy Surgery Line
14 The Capricorn centre
Cranes Farm Road
SS14 3JJ

CAUTION – The information contained in this message is legally privileged and confidential information intended for the individual use of the entity named as the recipient. If the reader of this message is not the intended recipient you are hereby notified that any dissemination, distribution or copy of this message is strictly prohibited. If you have received this message in error would you kindly notify Daisy Surgery line Limited trading as Surgery Line. Any views expressed in this message are those of the individual sender and may not necessarily reflect the views of Daisy Surgery Line Limited trading as Surgery Line or its associated companies.

Published by Alun Rees

Dental Business Coach. Analyst. Troubleshooter. Consultant. Writer. Presenter. Broadcaster.

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