Diary of a Business Consultant #1

An occasional series to prove that this life has its ups and downs too.

Just rang the PG department at XXXX Hospital to chase my payment.

Conversation along these lines:

B’ness Consultant – “Hello my name is Alun Rees I did a presentation for a dental group at your hospital post-graduate centre in August”
NHS Operative – “Yes on the xx (date), I have your claim for here on my desk”
B’ness Consultant – “That’s why I was calling. I wondered when I might get paid?”
NHS Operative – “There has been a delay. I have not long taken over and haven’t got around to it.”
B’ness Consultant – “I was just checking that it hadn’t got lost as it’s more than two months.”
NHS Operative – “Oh no, it has arrived safely I just haven’t dealt with it yet. Is there anything else I can help you with?”
B’ness Consultant – “No if you could process the forms as quickly as you can that would be great please.”
NHS Operative – “Alright, I’ll deal with it sometime soon. Thank you for calling. Goodbye.”
B’ness Consultant – Hangs up. “Fexsake!”

….then thinks to himself “perhaps they listened too closely to my piece on the importance of cashflow?”


Published by Alun Rees

Dental Business Coach. Analyst. Troubleshooter. Consultant. Writer. Presenter. Broadcaster.

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