I had a great day with the dentists from Edinburgh Dental Studio on Monday. This story was told to me by one of principal Graeme Smart’s associates.
She and her partner are looking to buy a house at the moment and had been looking on a particular estate agent’s website at properties in their price range and the locality they sought.
Having found just such a place they rang to book an appointment to view the house only to be told, “we can’t make an appointment for you to view over the phone. We’re a modern estate agent you can only book on-line.”
I do wonder if the client realises what the benefits of using such a “modern estate agent” are to their potential purchasers?
Good luck with the house hunting Phoebe.
