The invisible work force.

Laboratory technologists have been working nonstop to help the nation diagnose an ever-growing number of coronavirus cases.

We all think that we are unappreciated in some way. Nurses, receptionists, hygienists, managers, therapists, dentists. Even business coaches, consultants and mentors. All of us in some shape or form believe that we give more than our patients or clients can see or realise. Every time I fitted a lovely crown, I tried to remember to deflect the patient’s thanks and say, “it wasn’t me but my technician who did the beautiful work” and vowed that I would pass on the thanks to the laboratory – often, but not always, I remembered and it used to make their day.

This piece in the NYT reminded me to consider the invisible ones who make things happen, and to be grateful for them.

“Doctors and nurses are very visible, but we work behind the scenes…. And we are underwater.”

Medical-laboratory scientist supervisor Marissa Larson is one of the COVID-testing lab technologists sharing how they are struggling under long hours, repetitive-stress injuries and intense pressure.

Full article HERE

 

Published by Alun Rees

Dental Business Coach. Analyst. Troubleshooter. Consultant. Writer. Presenter. Broadcaster.

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