Gold Crowns, Onlays and Inlays

I was taught to do my own “wax ups” for gold crowns and inlays when I was a student and didn’t enjoy it very much at the time. It was hard work to hold the inlay when trying it in without dropping it, not to mention running the risk of the patient swallowing what had taken hours to make, shape and polish. 

Later on I found that gold inlays and crowns were ideal ways of restoring molars & premolars without further damaging the teeth. It’s a lovely material and, in the hands of a good technician, fantastic to use.

But, and there has always a but, patients weren’t sure about having gold in their mouths. So I used to make two statements and then ask them one question. “Gold is a great material for use in the mouth. You find most gold crowns and onlays in the mouths of dentists, their spouses and their team members. Why do you think that might be?”

My father always taught me that if you had confidence in what you were offering you didn’t need “sales techniques” all you had to do was show the purchaser the path and then get out of the  way.

Published by Alun Rees

Dental Business Coach. Analyst. Troubleshooter. Consultant. Writer. Presenter. Broadcaster.

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