So that’s OK then….or is it really excellent?

An excellent post from Mike Denham at the Burning our Money blog The boxes are ticked, the targets are hit, so all is well. GPs are incentivised to keep sick people away from hospitals, Junior hospital doctors are short of experience. Elderly patients are suffering from malnutrition or hospital acquired infections because there’s no oneContinue reading “So that’s OK then….or is it really excellent?”

The Weekend Read: 9. Raving Fans!

Ken Blanchard has probably done more to raise awareness of the way people behave in business than any other author. His long list of books started with “The One Minute Manager” which was published more than a quarter of a century ago. Most, if not all, of his books are brief enough to read inContinue reading “The Weekend Read: 9. Raving Fans!”

“Too many check-ups” – 1

That’s what I keep hearing dentists say. Yet often they’re also the same dentists who say that they haven’t got any challenging work to do and they’re bored. They are unwilling to charge appropriately for “check-ups” so they lose out on their hoped for hourly rate. Start by changing what you call the routine examinations. Frequently the phrase check-upContinue reading ““Too many check-ups” – 1″

An alternative to wall-to-wall doom and gloom.

I have to admit to being an avid radio listener but over the past few weeks I have become jaded with wall to wall and ear to ear bad news. Jeremy Vine is my particular hate, there doesn’t seem to be anything that he can’t appear to make sound worse than it is. Chicken LickenContinue reading “An alternative to wall-to-wall doom and gloom.”

“You’ve had a bloody lucky escape mate…”

I missed posting “the weekend read” & Monday Morning Quote” over the past few days. This was due to a rapid visit to West Cork for the memorial service for my friend Geoffrey Bannister who passed away, or “promoted” as Johnnie Walker puts it, earlier this year. It seemed a good chance to move oneContinue reading ““You’ve had a bloody lucky escape mate…””

Can you believe that this is real?

This was sent to me this evening by a client who prides himself (quite rightly) on the language of his practice literature, the sincerity of his approach and the quality of the experience when a patient visits him. The featured person in the link is in a nearby town and my client wonders why heContinue reading “Can you believe that this is real?”