The Weekend Read – Traction by Gino Wickman

When Dan Sullivan, Founder of The Strategic Coach, describes a book with these words, “This book is a must for any business owner and their management team. Traction provides a powerful, practical and simple system for running your business” then you must be curious. When the writer’s assistant gives you a copy then it wouldContinue reading “The Weekend Read – Traction by Gino Wickman”

No policy for cancellation except no refund.

I needed to cancel a couple of flights with RyanAir – I knew that I wouldn’t get any refund but I thought I would let them know – as you would, wouldn’t you? Thankfully they have a chat facility on the internet with which it is difficult to get cross, but they do their bestContinue reading “No policy for cancellation except no refund.”

Brand new, on-line course from Jo Taylor

Those who have heard me speak on the subject, “Is Dentistry Making You Sick” will know of my interest, and passion for, “Building The Resilient Practice” which includes the health of both the business and the individuals working within it. Well, Jo Taylor is launching a brand new online course especially designed to help ‪dentists‬Continue reading “Brand new, on-line course from Jo Taylor”

It happened – so here’s an Irish take on “Brexit”.

One of the pleasures of living outside the UK and, for the moment anyway, being able to visit freely the country where I pay income tax, is listening to and reading other opinions of the land where I spent my first 60 years. I am no longer a UK citizen, I gave up a dozenContinue reading “It happened – so here’s an Irish take on “Brexit”.”

Chris Baker on the Dos and Don’ts of Email Marketing

A great article that first appeared in Dentistry.  Written by Chris Baker from Corona Dental Marketing. As a practice, one of your most valuable resources is your existing patient database. The most cost-effective way to communicate with this base is via email – this is why you need to be doing it. Here are myContinue reading “Chris Baker on the Dos and Don’ts of Email Marketing”

When are notes contemporaneous?

Contemporaneous – This is defined as an accurate record, made at the time, or as soon after the event as practicable. It is a record of relevant evidence which is seen, heard or done, by the maker of the note. EVIDENCE ACT 1995 – SECT 72. Contemporaneous – records should be made at, or veryContinue reading “When are notes contemporaneous?”