“Pain is temporary, quitting lasts forever.” Lance Armstrong
Category Archives: Blog
Are Staff Happy?
Received this recently and thought I’d share it because I believe it is relevant to the owners of all professional practices. What are you doing to make sure that your team works together and stays together? Editorial – Are Staff Happy? By Steve Gold, Editor, Management in Brief http://www.managementbooks.co.uk I’ve just got back from notContinue reading “Are Staff Happy?”
“Reducing Dental Errors Using Pilot Safety Protocol”
I have a client who is both a dentist and a pilot, on his recommendation I read a book called “Air Accident Investigation” which examines (as you would gather) air accidents. My client has long been a fan of checklists in his practice in order to practice preventively, in this case to prevent mistakes. He’llContinue reading ““Reducing Dental Errors Using Pilot Safety Protocol””
More brickbats than bouquets?
Yet again a new government in the UK sets its eyes on the NHS. Why is it that change in the NHS has to be dramatic and so, so, expensive both in financial and human terms? Is it really the case that having had to concentrate on the cold war for all those years politiciansContinue reading “More brickbats than bouquets?”
The Monday Morning Quote
You cannot stay on the summit forever; you have to come down again. So why bother in the first place? Just this: What is above knows what is below, but what is below does not know what is above. One climbs, one sees. One descends, one sees no longer, but one has seen. There isContinue reading “The Monday Morning Quote”
The Weekend Read – The Buddha, Geoff and Me by Edward Canfor-Dumas
Sometime during the days following October 10th 1957 my father delivered my 4 year old self, wrapped in pyjamas and dressing gown, to The Laurels, Huntley. We made the journey because my brother had just been born, a home delivery, and I presume my Mum, whose 86th birthday it would have been today, needed someContinue reading “The Weekend Read – The Buddha, Geoff and Me by Edward Canfor-Dumas”
Choosing your customers – Seth’s Blog
He’s right (again) but not enough have ears to listen, here’s the link. Yes, you get to choose them, not the other way around. You choose them with your pricing, your content, your promotion, your outreach and your product line. When choosing, consider: How much does this type of customer need you How difficult isContinue reading “Choosing your customers – Seth’s Blog”
A Dentist’s View of Baghdad or You think dealing with a PCT is “challenging”?
I had archived this link and forgotten about it, I think it gives some perspective on HTM01-05, PDS plus and the vagaries of government policies here in the UK. It comes from January 2009 and was first published in Iraq Tomorrow. A Dentist’s View of Baghdad Two recent stories from an Iraqi blogger provide anContinue reading “A Dentist’s View of Baghdad or You think dealing with a PCT is “challenging”?”
Twitter – I’m torn.
The title says it all really, I have two contrasting views on Twitter. First up it’s fun and possibly useful, of that there is no doubt. Chris Brogan summed it up recently on the blog. You can research things rapidly. “Everything” is happening on Twitter first – so can you afford to be not inContinue reading “Twitter – I’m torn.”
Kolbe Case Study – We Should Have Seen It Coming
Just published in the current edition of the Apex Online Journal – here This is the story of a venture that failed, the business survived but the fallout and bad feeling between the participants persists. It wasn’t a dental practice, it could well have been and, bearing in mind the readership, I will retell theContinue reading “Kolbe Case Study – We Should Have Seen It Coming”
The Incisal Edge 