Category Archives: Blog

The Monday Morning Quote #499

“When you are doing something that isn’t working, it’s time to do something different.” O.A. Bud Ham I rarely comment on the quotes that I post, if they are worth reading then they should stand up on their own. This one is different because it falls into the “Sybil Fawlty” group of “bleedin obvious”. WeContinue reading “The Monday Morning Quote #499”

British Film Institute film, “The Dentist” from 1993.

1993 was a big year for me, I turned 40, moved my practice away from a reliance on the NHS and our son was born. It doesn’t seem that long ago. The dentists and their practice shown in this film could be considered to be contemporary, conscientious and keen.  I came across this film entirelyContinue reading “British Film Institute film, “The Dentist” from 1993.”

Servant Leadership

I first came across the concept of Servant Leadership in Robert Greenleaf’s book. Wikipaedia describes the concept thus, “the servant-leader shares power, puts the needs of others first and helps people develop and perform as highly as possible. Servant leadership turns the power pyramid upside down which puts the customer service associates at top of pyramid;Continue reading “Servant Leadership”

Sam’s gone and now Cook retires.

Today (weather permitting) will see a great sportsman applauded on and off the pitch at the Oval when England face India in the fifth and final test of the series. I remember Alastair Cook being plucked from the relative obscurity of an ECB Academy tour of the West Indies in February 2006 to fly outContinue reading “Sam’s gone and now Cook retires.”

Time to review your associate contract?

A couple of years ago I asked a specialist dental lawyer friend of mine why her firm suggested using the BDA associate contract rather than writing one of their own, she replied that as the BDA contracts are the the mostly widely used they are regarded as the industry standard. She went on to sayContinue reading “Time to review your associate contract?”

The Seven Pillars of a Successful Dental Business…simplify, simplify, simplify.

There are times in your life when you have to sit down and simplify. I did it first as a DJ by asking myself what really makes people dance and enjoy themselves and how could I cram all that fun into a short space of time. I did it 40 years ago during my firstContinue reading “The Seven Pillars of a Successful Dental Business…simplify, simplify, simplify.”

Crises share two things..

Writing in the Weekend FT Gillian Tett looks at (financial) crises old and new and what they share. First, the pre-crisis period is marked by hubris, greed, opacity and tunnel vision…that makes it impossible to assess risks. Second, when the crisis hits, there is a sudden loss of trust, among investors, governments, institutions or allContinue reading “Crises share two things..”