Category Archives: Business

The end of the diva paradox – Seth is right again

From Seth Godin – who is correct as usual. The end of the diva paradox Great surgeons don’t need to be respectful or have a talented, kind or alert front desk staff. They’re great at the surgery part, and you’re not here for the service, you’re here to get well (if you believe that theContinue reading “The end of the diva paradox – Seth is right again”

Dental Hygienists call for Direct Access.

An open letter to the profession from a group of dental hygienists makes a well argued case for direct access and is worth a read and some thought.  Dear Sir, RE: Direct Line Lack of Assurance1 As active members of a group of like-minded dental care professionals campaigning for the establishment of Direct Access (DA)Continue reading “Dental Hygienists call for Direct Access.”

“Authentic leadership needs skill to succeed”

Nice article from Andrew Hill in the FT. As a coach I spend time encouraging clients to discover their authentic selves, however as with all things  particularly when politicians or salespeople get involved the word can become devalued. Here’s the link http://www.ft.com/cms/s/0/508107a2-5ed9-11e1-a04d-00144feabdc0.html#ixzz1nls2hKFE Brings to mind the quote from Jean Giraudoux “The secret of success isContinue reading ““Authentic leadership needs skill to succeed””

Banks miss targets for small business lending

From Morris & Co’s newsletter The experience of my clients is that banks are doing anything they can to avoid lending to (some not all) dental practices. Methods include buck passing, demanding the same paperwork time and again, individuals “responsible” being on prolonged holidays and courses without delegating or sharing responsibility. Those of us whoContinue reading “Banks miss targets for small business lending”

Most dentists not ready for compulsory EPCs…say Frank Taylor Associates

More TLAs….. Here’s a link to the FTA blog. The majority of those dentists who are looking to sell their dental practices in 2012 are not ready for new legislation in regard to EPCs according to Andy Acton of Frank Taylor and Associates and Phil McCabe of the Forum of Private Business. The new changesContinue reading “Most dentists not ready for compulsory EPCs…say Frank Taylor Associates”

“HMRC business record checks condemned” more interference?

If you’re Vodafone or Goldman Sachs it’s fine to do half a billion pound deals with Her Majesty’s Revenue & Customs but if you’re small enough to be picked upon and harried, look out. HMRC has faced criticism over its planned business record checks. From April this year, HMRC plans to spot-check 20,000 firms’ businessContinue reading ““HMRC business record checks condemned” more interference?”

What Patients Really Want From Health Care

Good article from Journal of American Medical Association – 2500 JAMA, December 14, 2011—Vol 306, No. 22 We think we know, but do we really? Do the people who say they know what’s best ever listen? What Patients Really Want From Health Care AIllan S. Detsky, MD, PhD Perhaps the most widely scrutinised sector ofContinue reading “What Patients Really Want From Health Care”

The trap of social media noise – great writing from Seth Godin

Seth deals with the “noise” of social media, I wish I had managed to say this so concisely and well when I wrote this piece – I will now. Here’s a link to the full piece. The trap of social media noise If we put a number on it, people will try to make theContinue reading “The trap of social media noise – great writing from Seth Godin”