That’s what I keep hearing dentists say. Yet often they’re also the same dentists who say that they haven’t got any challenging work to do and they’re bored. They are unwilling to charge appropriately for “check-ups” so they lose out on their hoped for hourly rate. Start by changing what you call the routine examinations. Frequently the phrase check-upContinue reading ““Too many check-ups” – 1″
Category Archives: Coaching
The Monday Morning Quote #11
—-but not until Tuesday due to the events of the weekend. The fundamental cause of the trouble in the modern world is that in the modern world, the stupid are cocksure while the intelligent are full of doubt. (Bertrand Russell) Education is that process by which we move from cocksure certainty to thoughtful uncertainty. (Unknown)
Can you believe that this is real?
This was sent to me this evening by a client who prides himself (quite rightly) on the language of his practice literature, the sincerity of his approach and the quality of the experience when a patient visits him. The featured person in the link is in a nearby town and my client wonders why heContinue reading “Can you believe that this is real?”
Just say “thank you” & “please” and mean it.
From the wonderful TED series here’s Laura Trice on ‘magic words’. The power of saying thank-you.
Listen to the words of the “Master of Networking”.
This article is by the founder and Chairman of BNI Dr Ivan Misner and comes from their regular ezine SuccessNet you can find out more about BNI here & subscribe to the ezine here. Ignore the Doomsday Headlines – Continue to flex your networking muscles. Today’s news is full of economic soap operas. In the UnitedContinue reading “Listen to the words of the “Master of Networking”.”
The Monday Morning Quote #9
“When you’re going through hell, keep going!” Winston Churchill
The Weekend Read: 7 The Road Less Travelled
I read this week’s book several years ago, but for some reason it didn’t make as much of an impact on me as it did second time round. Thanks to Jo Daly from Springs Dental Practice in Darlington for reminding me about it. Any book that starts: ‘Life is difficult. This is a great truth, oneContinue reading “The Weekend Read: 7 The Road Less Travelled”
Dance like there’s no one watching
From youtube this is clever and if you’re anywhere near my vintage you’ll find it impossible to keep still. http://www.youtube.com/watch?v=_jAT0o2dY6M
The Weekend Read: 6. Influence – The Psychology of Persuasion
The author, Robert Cialdini, has pulled off a difficult trick. This is a serious academic book that is tremendously easy to read and very entertianing. He sets out the basic principles of persuasive techniques using anecdotes and experiments. You will really enjoy this book and, if I am right and how to persuade people becomes anContinue reading “The Weekend Read: 6. Influence – The Psychology of Persuasion”
The Monday Morning Quote #7
“Don’t do it unless it’s fun. Make it fun. (Always possible, for me.) Make it fun for others. (Which makes it fun / more fun for you.)” Tom Peters
The Incisal Edge 