Don’t turn left, or should that be right?

Ever Notice That UPS Trucks Rarely Make Left Turns?

From The Washington Post

An estimated 90% of the turns made by UPS delivery trucks are right turns, and that’s intentional, according to the Washington Post. Left turns are seen as inefficient, because they leave trucks sitting in traffic longer. The logistics company says a policy of minimizing left turns has helped it save more than 10 million gallons of fuel over the past decade. Left turns (in countries where people drive on the right) are dangerous, too: New York City officials say left turns are 3 times more likely than right turns to cause a deadly crash involving a pedestrian.


I read this piece some months ago and have been thinking about it on and off ever since. It turns out that UPS’s policy started in 2004 after analysis ousing better tracking sysyems introduced in 2001. There’s a better piece here. Not only did they reduce the amount of fuel consumed the consequence was a reduction in emmissions equivalent to taking 5,300 cars off the road for a year. They are now rolling out propane fuelled trucks.

What has this got to do with the dental business? Well it proves the point that you need to analyse what you’re doing, everything that you’re doing and your analysis must be done to as high a standard as your dentistry.

When you do the analysis, you need to be prepared to act on what you find and make changes in your working patterns.

Or you can carry on sitting in traffic, taking roundabout routes, wasting energy and losing money.

Your choice.

Need help in analysing your business? I can help.




Published by Alun Rees

Dental Business Coach. Analyst. Troubleshooter. Consultant. Writer. Presenter. Broadcaster.

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