I had a great day with the dentists from Edinburgh Dental Studio on Monday. This story was told to me by one of principal Graeme Smart’s associates. She and her partner are looking to buy a house at the moment and had been looking on a particular estate agent’s website at properties in their priceContinue reading “Modern? Yes. Better? I don’t think so.”
Category Archives: 7 Pillars of Successful Dental Business
Why?
I love Dog Savage’s “Savage Chickens” cartoons. I saw this one on the day after Simon Tucker’s excellent presentation at The BDA Western Counties Young Dentists Conference where he referenced Simon Sinek’s “Start With Why”. This came at the end of a week where I had insisted/suggested that three of my clients watch Sinek’s presentation.Continue reading “Why?”
Chasing the silver pound.
An article in The Economist, “Shades of grey” (it doesn’t say how many) examines the lot of today’s pensioners with their predecessors and, possibly, their successors. A few highlights: In 2000-2014 spending on restaurants by the over 75s rose twice as fast as the under 30s. For cinema & theatre tickets it rose five timesContinue reading “Chasing the silver pound.”
Slight Edge Habits
From The Slight Edge a new book by Jeff Olsen in which he talks about how to gain, you’ve guessed it, The Slight Edge by using incremental actions and daily gains rather than world shattering leaps or a quick fix. Worth printing and sticking on your wall – where you can see it. Show Up.Continue reading “Slight Edge Habits”
Orthodontic Retention – what really works?
A rare clinical topic but with a business twist – the patient wants stability and clear direction as to how that will be maintained, if it doesn’t work they’re unhappy and you are duty bound to repeat the treatment without a fee. I spent time as an Orthodontic clinical assistant in Gloucestershire Royal, I worked,Continue reading “Orthodontic Retention – what really works?”
Getting Started in Facial Aesthetics – Guest Blog from Harry Singh
Getting Started in Facial Aesthetics Although frown lines and crow’s feet are natural signs of ageing, some patients may want to eradicate them. With this in mind, this piece will consider the role of wrinkle relaxing injections, describing their benefits and presenting an overview of their clinical use. ‘What do you think I need, Doctor?’Continue reading “Getting Started in Facial Aesthetics – Guest Blog from Harry Singh”
RyanAir why do you choose to be like this?
Another 90 minutes spent wrestling with the “new, improved” RyanAir website and the strictly script controlled “online chat” operatives have led me to think once again about the company. It’s too easy to just pillory them because of Fascinating Aida’s brilliant and accurate skit – go on watch it again it’s at the bottom ofContinue reading “RyanAir why do you choose to be like this?”
What would John Ruskin have said about Groupon in Dentistry?
The news that a practice in Manchester has gone bust is sad for the patients, the associates and the staff. The fact that this practice had apparently been selling orthodontics via Groupon limits the sympathy that I feel for the owner(s). If anyone has heard me speak in recent months then they will have hadContinue reading “What would John Ruskin have said about Groupon in Dentistry?”
The Weekend Read – The Laws of Simplicity by John Maeda
Ever since I heard Einstein’s saying that, “All things should be made as simple as possible but no simpler”, I have sought, espoused and taught a philosophy of simplicity. I used Mike Wise’s dictum to make your restorative work recoverable when doing clinical work and applied the same thought to all systems. Now Dr JohnContinue reading “The Weekend Read – The Laws of Simplicity by John Maeda”
Don’t Pick Your Business Partners Based on Personal Chemistry
An article in the Harvard Business Review “Don’t Pick Your Business Partners Based on Personal Chemistry” was mostly about getting everything sorted legally and started: Having a good personal rapport with someone can help you see opportunities for working together, but chemistry is a poor foundation for business deals. Partnerships need to face tough analyticalContinue reading “Don’t Pick Your Business Partners Based on Personal Chemistry”