Category Archives: Sales

Leprechaun economics and implants.

From RBS Chief Economist’s brief 18.July.2016 Leprechaun economics? Ireland is globally renowned for its great works of fiction – from Bram Stoker’s Dracula to Swift’s Gulliver’s Travels. And last week’s GDP figures were viewed in this light when an unbelievable 26.3% y/y expansion for 2015 was revealed! The UK and Eurozone growth rates of 2.2%Continue reading “Leprechaun economics and implants.”

The Weekend Read – The Management of Dental Practice by Edward Samson

This book was published in 1969 and described as inheriting the character but not the anatomy from Samson’s (pictured left) 1931 book “Progressive Practice”. All I am going to say much about either book is that, although dated in some ways, much of their teaching is as relevant today as it was when they firstContinue reading “The Weekend Read – The Management of Dental Practice by Edward Samson”

NASDAL results show growth in private practice profits.

NASDAL – the National Association of Specialist Dental Accountants and Lawyers – today released their analysis of client figures for the year ending April 2015. Full report in Dentistry Online here. Key points are: The UK dental market has continued to grow at a rate of around 4.4% with relatively unchanged costs and a prolongedContinue reading “NASDAL results show growth in private practice profits.”

A warning for TCO consents?

From Pennington Manches LLP via Lexology How landmark Montgomery ruling may influence aesthetic practice The Montgomery v Lanarkshire case has been seen as a landmark case for consent. The wording in this case may well have an implication for Treatment Coordinators. I am aware that most practices use treatment coordinators well, they are highly trainedContinue reading “A warning for TCO consents?”

Modern? Yes. Better? I don’t think so.

I had a great day with the dentists from Edinburgh Dental Studio on Monday. This story was told to me by one of principal Graeme Smart’s associates. She and her partner are looking to buy a house at the moment and had been looking on a particular estate agent’s website at properties in their priceContinue reading “Modern? Yes. Better? I don’t think so.”

RyanAir why do you choose to be like this?

Another 90 minutes spent wrestling with the “new, improved” RyanAir website and the strictly script controlled “online chat” operatives have led me to think once again about the company. It’s too easy to just pillory them because of Fascinating Aida’s brilliant and accurate skit – go on watch it again it’s at the bottom ofContinue reading “RyanAir why do you choose to be like this?”

What would John Ruskin have said about Groupon in Dentistry?

The news that a practice in Manchester has gone bust is sad for the patients, the associates and the staff. The fact that this practice had apparently been selling orthodontics via Groupon limits the sympathy that I feel for the owner(s). If anyone has heard me speak in recent months then they will have hadContinue reading “What would John Ruskin have said about Groupon in Dentistry?”

The Weekend Read – Selling the Invisible by Harry Beckwith

A classic. Written as series of bite sized chapters emphasising good (and bad) habits, Beckwith lays down the easy to follow rules for success in marketing and branding. The format means that it’s easy to dip into for regular inspiration and at the same provokes one to think, “how would that work for me?” AsContinue reading “The Weekend Read – Selling the Invisible by Harry Beckwith”

DLD15 – The Four Horsemen: Amazon/Apple/Facebook & Google–Who Wins/Loses (Scott Galloway)

If you have even a passing interest in future trends in media, retail and more, watch this video – and then watch it again. Scott Galloway is a star if only for the fact that he admits to getting things wrong.