I spend most of my working life helping dentists, medics and other small business owners with their businesses. I firmly believe that you must have basic understanding of the way your business is supposed to run profitably else you will get into trouble. The repeated parachuting of celebrity business leaders into government organisations doesn’t seemContinue reading “Exchange it …Roy Lilley’s blog on the NHS Management”
Category Archives: Business
Vacancy for a very special dentist.
From the excellent Richard Hellen & team in Carlisle a fantastic opportunity for the right person. Are you looking to get off the treadmill and spread your wings? We are looking for a very special dentist who wants to build themselves a niche with us. One day a week building to two and more. AboutContinue reading “Vacancy for a very special dentist.”
Why can’t all customer service be this good?
I broke my phone last week. I was running to get in from the rain and it fell out of my jacket pocket hit a wall and then the pavement, slithered along for a few yards and came to a halt. Damage included a cracked back and screen; but the impact had caused it toContinue reading “Why can’t all customer service be this good?”
Not in Front of the Children….
The title of this blog post is taken from the 70’s BBC sitcom of the same name starring Wendy Craig as a dippy housewife; I suppose its 21st century equivalent would be Outnumbered. The premise of the programme that there are certain things that don’t need to be discussed when all family members are present. Continue reading “Not in Front of the Children….”
A Day in the Life of a Dental Business Coach
There’s an excellent new on-line journal and resource for the dental team from Stephen Hancocks Ltd. It’s called identnews and I was happy to write a “day in the life piece for them”. As today is the last day before a holiday I thought I would share it here: The alarm goes off at 6.50Continue reading “A Day in the Life of a Dental Business Coach”
BDA research identifies dental jobs concerns
The three posts this week seem to reflect the current state of British dentistry. A bubble in NHS practice prices (perhaps), possible changes in employment status of associates and now tales of un(der) employment. Add to this the mismanagement of FD1 place allocations and it’s apparent that NHS dentistry is in as much of aContinue reading “BDA research identifies dental jobs concerns”
Associate Status (quo or no)?
Like many observers (i.e. neither a principal nor an associate) I feel that the self employed (S/E) status of associates (particularly those on fixed contracts as NHS performers, taking little or no risk, not providing kit etc) is likely to be reviewed by HMRC sooner rather than later. I remember when the majority of hygienistsContinue reading “Associate Status (quo or no)?”
It’s the Christmas Season #1- party? shmarty!
Today, Friday December 6th, sees the Practice Christmas parties start to peak. I have been wary of these events since the first one I attended as a callow associate where someone caused a significant amount of damage to themselves and other more inanimate equipment whilst attempting the, err, creative use of a photocopier. At anotherContinue reading “It’s the Christmas Season #1- party? shmarty!”
Southern Dental and Apex up for sale
From Health Investor Two dental firms up for sale Two dental businesses, Southern Dental and Apex, have been put up for sale, according to Financial News. Rothschild has been mandated to run the sale process for Southern Dental, a chain of practices based in the south of England. It has been reported this business couldContinue reading “Southern Dental and Apex up for sale”
The latest ezine and an advert…
Here’s the guts of the last ezine 2013 has seen me make profound changes in my life, some harder than others. We have moved our main base from Gloucestershire to West Cork meantime keeping our foothold in the UK in my home town of Cardiff and I passed a chronological milestone (I’m enjoying the railContinue reading “The latest ezine and an advert…”
The Incisal Edge 