“My formula for success was very simple: Do whatever is put in front of you with all your heart and soul without regard for personal results.
Do the work as though it were given to you by the universe itself – because it was.”
Michael Singer
The blog of Alun Rees, The Dental Business Coach
My latest post for GDPUK:
One of the main tenets of Professor Onora O’Neill’s arguments around the theme of trust is that we must aim to have more trust in the trustworthy but not in the untrustworthy. She says, “I aim positively to try not to trust the untrustworthy.”
Which brings around the questions. Who can you trust? Who do you trust? And then by extension, Who can trust you? Who does trust you?
All of us exist in different circles. At the centre is the Circle of Control. Sometimes when I talk to dentists and their teams they say that they feel they have little control over their lives, I can understand those feelings but they are not correct. We have control on where our focus is from moment to moment. We choose and can control our reactions to events and to others. We control where and how we spend our time and energy. We control how we turn up every day. We also control how trustworthy we are.
The next circle is The Circle of Influence. In here are the things that concern you and that you are able to Influence. When we look at this closely many of the things that cause us concern are beyond our control and influence.
Finally the outer circle is the Circle of Concern. In here lie all the things that concern you in your work and life, including health, family, finances, the general economy and so on. Everything inside the circle matters to you, everything outside the circle is of no concern to you.
The lesson around the circles is to “Focus on what you can control and don’t waste energy on the things that you cannot.” To take a topical theme, it is very unlikely that any of us can control the outcome of the UK’s proposed Brexit deal – yet many are losing sleep, getting anxious, losing friends and letting it dominate their thinking.
Continues HERE.
I have a hoard of unpublished blogposts, some half written, some one line ideas, they are the result of experiences, ideas, conversations, things read, seen or thought.
This one came about after talking to a client about his team routinely recording their patients’ blood pressure and pulse.
Increasingly dentists ought to be seen as Oral Physicians as well as Surgeons and should look at their patients overall health. Often dentists are in a better place to do routine checks than our medical colleagues and should do them before many procedures. This is good practice and those who embrace the role are to be encouraged. They, and their teams, do need to be competent at doing straightforward measurements. It’s something I started (but did not persevere) back in the early 1990s.
These are comments on three patients from the client
The client continued:
“I cannot understand why “X” (client’s associate) is reluctant…”
“We should have been doing them years ago….”
Paulo Coelho, The Devil and Miss Prym
My thanks to Will Rees for sharing this.
I was at a meeting at our local RNLI station in Union Hall a few months ago. We were counting the cash from the annual fundraising collection in and around Skibbereen.
Whilst we were waiting to get started I was nosing around, as I do – curiosity being one of my core values, and came across these files on a shelf.
The RNLI exists because things go wrong on the sea or sea-shore. If everything went according to plan, if there were no storms, no tides, no human or mechanical errors, the volunteers who man the rescue boat would not have to routinely put their lives at risk.
Of course not everything goes smoothly during rescues or practicing sessions. So they have a file of what they have taken on board (excuse any pun) during any activities. I’m sure someone in Health Education England, the GDC, the CQC or any combination of “stakeholders” could have spent months with focus groups, working parties and in depth questionnaires to produce a paragraph length title for such a file.
In West Cork (and I’m sure throughout the RNLI) it is pragmatically called: “LESSONS LEARNED”.
Where is yours?

Alun talks to Lauren Harrhy about her career in Dentistry as Principal of Sparkle Dental Centre, her work with Mental Dental – A group for Dentists in Crisis, the Confidental helpline, the BDA and more.
The Podcast Notes:
Mental Dental – A Group for Dentists in Crisis. LINK
CONFIDENTAL, the 24 hour telephone helpline for dentists by dentists, is now officially live . Trained volunteers are there to offer support in a crisis and are there to listen. https://www.confidental-helpline.org
Phone number is 0333 987 5158 Please share the information about this service with colleagues .
Listening saves lives