Sharon Shannon at De Barra’s

De Barra’s is a great little pub / music venue in Clonakilty. It’s hardly a place that you would think was associated with Jimi Hendrix but De Barra’s was, for many years, the haunt of the one time bass guitarist with the Jimi Hendrix Experience the late Noel Redding who lived at Ardfield. It’s aContinue reading “Sharon Shannon at De Barra’s”

30 years on – another birthday, another airport

Birmingham Airport. Thirty years ago having watched the St Patrick’s Day parade in San Francisco I flew with TWA to Hawaii. This was the third stop on a round the world journey that had already taken in California and would move on to Australia, Singapore, Malaysia & Thailand. I arrived in Honolulu airport at 3amContinue reading “30 years on – another birthday, another airport”

I do wish I had written that…#1 – Learning Outcomes (and the Golgafrinchans)

First in an occasional series. The surname of the writer may be familiar to you. I was told off last week at a course that I had organised that as the “learning outcomes” were shown on neither the feedback form nor the attendance certificate then the Genera Dental Council might look unfavourably on the validityContinue reading “I do wish I had written that…#1 – Learning Outcomes (and the Golgafrinchans)”

Why can’t all customer service be this good?

I broke my phone last week. I was running to get in from the rain and it fell out of my jacket pocket hit a wall and then the pavement, slithered along for a few yards and came to a halt. Damage included a cracked back and screen; but the impact had caused it toContinue reading “Why can’t all customer service be this good?”

Bridge2Aid – great progress.

This blog post from January 11th will explain the background to today’s update. Four weeks at £10,000 a week that’s fantastic! Just one final push needed. From Bridge2Aid today: We’re nearly there! Dear Supporter, Exactly 4 weeks ago today we launched our emergency appeal. We have now raised over £40,000 – a phenomenal amount. JustContinue reading “Bridge2Aid – great progress.”

A Day in the Life of a Dental Business Coach

There’s an excellent new on-line journal and resource for the dental team from Stephen Hancocks Ltd. It’s called identnews and I was happy to write a “day in the life piece for them”. As today is the last day before a holiday I thought I would share it here: The alarm goes off at 6.50Continue reading “A Day in the Life of a Dental Business Coach”