Category Archives: 7 Pillars of Successful Dental Business

Tesco v Waitrose v Lidl v Sainsbury

In his Pendlebury lecture of June 2014, the then recently installed chairman of the GDC William Moyes informed those present that, “Dentists and dental care professionals now have customers, not clients ………or, indeed, patients.”. It was nice of a government appointed non-clinician to share the official view with the profession, now who will tell theContinue reading “Tesco v Waitrose v Lidl v Sainsbury”

Tolerate Nothing – The Current Ezine

I don’t know about you but this week I have been overwhelmed by  “Happy New Year” emails, many of which appear as authentic as a DFS discount and are thinly disguised sales letters, I realise that it’s a busy time of year, my clients seem to have hit the ground running and so I’m goingContinue reading “Tolerate Nothing – The Current Ezine”

The Weekend Read – The Monk Who Sold His Ferrari

My intention with the first blog of the year was to describe the New Year Swim in Glandore Harbour in aid of the RNLI. This is a great community event that I have joined in for the past dozen years or so where any hangovers are removed in the chilly water. To see the needContinue reading “The Weekend Read – The Monk Who Sold His Ferrari”

Zero-hour contracts – a good thing for some.

As I’m about to have breakfast with an employment lawyer I thought I’d share this report from the CIPD (Chartered Institute for Personnel and Development) about the contentious subject of zero-hours contracts. They conclude that: Zero-hours and short-hours contracts look set to become a permanent feature of the UK labour market. We estimate that theContinue reading “Zero-hour contracts – a good thing for some.”

In Case You Missed It #3 – 20.11.15

1) In the week when Junior Hospital Doctors (ie those who are have not achieved consultant status) have voted overwhelmingly to strike. I wonder if their Dental colleagues will join them (result of their ballot due in 10 days or so). I’m pretty sure that the vast majority of dentists who work in general practiceContinue reading “In Case You Missed It #3 – 20.11.15”

In Case You Missed It #2 – 13.11.2015 – Adblocking, employees in public and fund managers.

Featuring Three of The Seven Pillars this week, Marketing, People and Finance. Adblockers. It’s something that I have been banging on about for a few months. There are two sorts of people who use the internet. 1) Those that have an ad-blocker installed and 2) Those that when they realise that such a thing existsContinue reading “In Case You Missed It #2 – 13.11.2015 – Adblocking, employees in public and fund managers.”

A Laboratory Personal Touch

We live in an age where some dental laboratory work is sent half way round the world to be processed. Even if a laboratory is a few miles from a practice it’s not unusual for technician and dentists to have a vague and distant relationship. I know that some laboratory owners say that they onlyContinue reading “A Laboratory Personal Touch”